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Frequently Asked Questions
1.
How can I open a new account online?
Simple! Fill and submit the application form available on our website
2. How do I transfer from First National?
It will be explained in your account welcome email
3. How soon will I be able to use my account after I've signed
on?
Once we receive an acknowledgement from you
confirming the receipt of your password, your account will be activated.
4. What type of accounts can I open on First National
Offshore Bank?
You can either open a Personal
Internet Banking account or a Corporate Internet Banking account.
5. Can I open a business account with First National
Offshore Bank?
Yes, just signup for the corporate module of
First National
6. Am I eligible for a First National Account?
Have
a good credit record
7. Is there a minimum balance to keep my account
active?
Yes.
8. How do I know my account
Number?
You Get it in your welcome
mail .
9. What happens if my Smartpay card doesn't arrive within 7 days
after I've requested for it?
Send
an email to our customer service unit
10. What internet browser do I
need?
The site is optimized with
Internet Explorer 4.0 or higher.
11. Is my computer suitable for accessing First National Bank?
The minimum system
requirement for optimal result is:
486 CPU
running at 100MHz, 32MB RAM, 33.3kB Modem.
12. What OS do I need to run a First National Offshore
Bank account from my computer?
32 Bit
Windows operating systems (Windows 95/98, Windows NT4.0, Windows
2000).
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